You want products to last and we want to learn how to make them last longer. This is why we offer a TWO YEAR warranty from date of purchase on all our products* against manufacturers defects, excessive wear or breakage. You don’t even pay for shipping.**
1 Call and let us know that you need a part replaced. (208) 429-0026.
2 We ship you a new part. We’ll need a PO, as we will still invoice you for the part and the shipping.
3 We fax or email you a Return Authorization Form and you fill it out.
4 Ship the damaged part and completed form to us. Charges bill to our UPS account.
5 After inspection and approval** of returned part, we will issue you a credit. No charge for ground shipping.
* Warranty does not apply to the Coyote Suspension Sleeve (CD107)
A 90 day limited warranty applies to the Dynamic Strut AFO (CD205R, CD205M) call for details.
** Parts must be used under reasonable and normal circumstances.
For United States product sales please contact one of these distributors.
For international product sales please contact one of these distributors.
for all countries not listed
Australia & New Zealand