You want products to last and we want to learn how to make them last longer. This is why we offer a TWO YEAR warranty from date of purchase on all our products* against manufacturers defects, excessive wear or breakage. You don’t even pay for shipping.**
1 Call and let us know that you need a part replaced. (208) 429-0026.
2 We ship you a new part. We’ll need a PO, as we will still invoice you for the part and the shipping.
3 We fax or email you a Return Authorization Form and you fill it out.
4 Ship the damaged part and completed form to us. Charges bill to our UPS account.
5 After inspection and approval** of returned part, we will issue you a credit. No charge for ground shipping.
* Warranty does not apply to the Coyote Suspension Sleeve (CD107)
A 90 day limited warranty applies to the Dynamic Strut AFO (CD205R, CD205M) call for details.
** Parts must be used under reasonable and normal circumstances.
For international product sales please contact one of these distributors.